Grupo SMS ·  Software Development ·  Oracle & SAP ERP Support

Oracle & SAP ERP Support

SMS provides Production Support and Custom Reporting for Both Oracle and SAP ERP applications.  We can build Data Warehouse mining applications for Oracle ERP and SAP under Oracle. We help you to install, set up, maintenance and operate your ERP production environments.

We offer you

  • Backup & Restore Support 24x7.
  • Oracle & SAP administrations
  • Oracle & SAP Monitoring and Alarm Management of:
    • Availability
    • Performance
    •  Access
  • Ad-Hoc Reporting Requirements.
  • Build extract and Data Depositories for BI applications.
  • Build Interfaces using SOA architecture to other business systems.
  • Provide the ongoing Technical Support and tools to host, manage, maintain, support and administer you Oracle & SAP environments.

Operational Highlights

  • 24x7x365 Performance Monitoring & Alerting
  • Weekly or Monthly health check
  • Pro active Performing tuning
  • Hotline support Service
  • Management Information Reporting
  • Backup, DR, Hosting, Cloud enablement